Topfollowers is responsible for processing personal data as reflected in this privacy statement.

Personal data we process

topfollowers processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:

- E-mail address

- IP address

- Other personal data that you actively provide for example by creating a profile on this website, in correspondence and by telephone

- Data about your activities on our website

- Internet browser and device type

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors who are under the age of 16. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children's online activities in order to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at [email protected] and we will delete this information.

For what purpose and on what basis we process personal data

topfollowers processes your personal data for the following purposes:

- Handling your payment

- Calling or emailing you if necessary to perform our services

- Allowing you to create an account

Automated decision-making

topfollowers does make decisions based on automated processing about things that (significantly) affect individuals. These are decisions made by computer programs or systems, without a person (eg an employee of Topfollowers ) between them. Topfollowers uses the following computer programs or systems: WooCommerce and WooAutomate.

How long we keep personal data

topfollowers does not retain your personal data longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: as long as necessary for administrative regulations.

Sharing personal data with third parties

Topfollowers only provides third parties and only when necessary for the performance of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Topfollowers uses functional, analytical and tracking cookies. A cookie is a small text file that when you first visit this website is stored in the browser of your computer, tablet or smartphone. Topfollowers uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer tailored content and advertisements. During your first visit to our website, we have already informed you about these cookies and asked your permission to place them. You can opt out of cookies by setting your Internet browser to no longer store cookies. In addition, you can also delete any information previously stored via your browser settings.

View, modify or delete data

You have the right to view, correct or delete your personal data. You can do this yourself through the personal settings of your account. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization named by you. If you wish to exercise your right of objection and/or right to data portability or if you have other questions/comments about the data processing, please send an itemized request to [email protected]. To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. Topfollowers will respond to your request as soon as possible, but at least within four weeks.

How we secure personal data

Topfollowers takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secure or there are indications of abuse, please contact our customer service or via [email protected]. By default, we use an encrypted connection via SSL Certificate between the website and website visitor. In addition, passwords are stored encrypted and various measures are taken such as Anti-Virus and Shield software on our webshops.

Beware of Dutch companies, influencers and professional tradaars

The Consumer & Market Authority (ACM) believes that it is not correct for Dutch companies, influencers or professional traders to buy any more followers, likes or views for their socials. The ACM believes that a consumer could potentially be misled. Companies, influencers or professional traders who do so may be in violation. Our client files are being requisitioned and monitored.

The ACM wants us to point out that you, the customer, should consult the platforms' policies. It is against the platforms' guidelines to buy followers, likes or views. They have described in the fine print that you are not allowed to use so-called "third party" programs.

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